Questions & Support

"GetPaywalls Error: Domain: com.adapty.AdaptySDK, Code: 1001, AdaptyCode: NoProductsFound, Message: No In-App Purchases were found." I'm using Unity 2021.3.3f1 I switched from RevenueCat before the transition everything worked. Adapt.GetPaywalls returns response null. Tested on a real device. My Code: public class PurchaseService : AdaptyEventListener, IPurchaseService { public event Action Initialized; public Adapty.Product[] Products; public void Initialize() { Adapty.SetEventListener(this); Initialized?.Invoke(); } public void GetProducts() { Adapty.GetPaywalls((response, error) => { if (error != null) { Debug.LogWarning($"GetPaywalls Error: {error}"); return; } Adapty.Paywall paywall = response.Paywalls[0]; Products = paywall.Products; }); } public void MakePurchase(string productId) { Adapty.MakePurchase(productId, null, null, null, (_, error) => { if (error != null) { Debug.LogWarning($"MakePurchase Error: {error}"); //return ; } }); } public void OnReceiveUpdatedPurchaserInfo(Adapty.PurchaserInfo purchaserInfo) { } public void OnReceivePromo( Adapty.Promo promo) { } public void OnDeferredPurchasesProduct(Adapty.Product product) { } public void OnReceivePaywallsForConfig(Adapty.Paywall[] paywalls) { } } Platform iOS

I have this problem when a yearly subscription works, while monthly doesn't. I could provide more detailed explanation, but my first guess is that this is some typical problem.

I have an App on Appstore with Yearly Subscription using Adapty. I have only one Subscription that is YEARLY at 1.99 USD. I want users to be able to download free Versions which limits users certain features. When they want to get full features, I want the users to purchase premium option. BUT, The ISSUE is: Users are offered the PREMIUM version always when they download the APP from Appstore. Appstore displays as price as 1.99. Instead I would like Apple to display it as (Get) which users should be able to download first without having to pay any monet. What am I doing wrong? Do I need to have another subscription that is FREE? I dont see $0.0 as a selection within Appstore connect

Hi, I am getting this error recently before it was working fine. Their seems to be some issue from Adapty side that the products are not being found! And According to bugsnag report recently it spiked up effecting almost 600+ users!! Error: {"adaptyCode":"noProductsFound","localizedDescription":"No In-App Purchases were found.","code":1001} It was working fine before! Platform: React Native SDK: "react-native-adapty": "^1.3.13"

Hi, I am getting this error recently before it was working fine. Their seems to be some issue the products are not being found! And According to bugsnag report recently it spiked up effecting almost 5000+ users!! Error: {"adaptyCode":"noProductsFound","localizedDescription":"No In-App Purchases were found.","code":1001} It was working fine before! Platform: React Native SDK: "react-native-adapty": "^1.3.13"

Hello, I added a product in the AppStore, everything matches the Adapty Dashboard, the only thing is that I did not set up PlayStore, but I did not specify the id when creating the product, what could be the problem?

I'm using React native and I've added all products to both Adapty and stores (ids). But still I'm getting this error: ERROR [Adapty JS] — ERROR: : <-- Native SDK replied with error error="#1000 (noProductIDsFound): No In-App Purchase product identifiers were found." nativeError="{\n \"nativeStackAndroid\": [],\n \"userInfo\": null,\n \"message\": \"{\\\"adapty_code\\\":1000,\\\"message\\\":\\\"No In-App Purchase product identifiers were found.\\\"}\",\n \"code\": \"adapty\"\n}"

I'm using React native for IOS app. In Adapty, the products are created using app store product id. Paywall list are showing when using adapty.getPaywall(). But the above error is showing when using adapty.getPaywallProducts() function.

I am only getting this error in my android device not in IOS!! Also i have checked all the steps mentioned in the checklist below. FULL ERROR SNIPPET:- [2023-05-29T04:57:01.243Z] [adapty@2.4.6] "bridgeCall": Calling bridge function: OK {"error": [Error: {"adapty_code":1000,"message":"No In-App Purchase product identifiers were found."}]} DEBUG [2023-05-29T04:57:01.247Z] [adapty@2.4.6] "BridgeError.nativeErr": Creating new BridgeError from native error... {"args": [Error: {"adapty_code":1000,"message":"No In-App Purchase product identifiers were found."}]} DEBUG [2023-05-29T04:57:01.249Z] [adapty@2.4.6] "BridgeError": Raised new BridgeError {"adapty_code": 1000, "detail": "", "message": "No In-App Purchase product identifiers were found."} DEBUG [2023-05-29T04:57:01.254Z] [adapty@2.4.6] "getPaywallProducts": Calling method: OK {"error": [Error: [ADAPTY] #1000 (noProductIDsFound): No In-App Purchase product identifiers were found.]} LOG ADAPTY ERROR:- [Error: [ADAPTY] #1000 (noProductIDsFound): No In-App Purchase product identifiers were found.] CHECKLIST:-(ALREADY CHECKED AND VERIFIED THE BELOW POINTS) All the products were added to Adapty Dashboard Bundle Id of your app matches the one from App Store Product identifiers from the stores match with the ones you've added to the Dashboard. Identifiers should not contain Bundle Id unless they do so in store already. Please be sure, that in your Apple tax settings, the app paid status is active. Tax info should be up-to-date and certificates must be valid too. Make sure that there is a bank account attached, so the app would be eligible for monetisation. Products should be at least in "Ready To Submit" state in Apple Connect.

My app was just approved and released on the App Store, but the products are not loading on the paywall. It works fine on the same build from TestFlight, and it is also working on the Play Store on Production.