Monthly Subscription doesn't work, while Yearly does. (IOS) | Voters

Monthly Subscription doesn't work, while Yearly does. (IOS)

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Tymur Levtsun

I have this problem when a yearly subscription works, while monthly doesn't. I could provide more detailed explanation, but my first guess is that this is some typical problem.

August 20, 2023

Adapty Support

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Adapty Support

Hey there! That is not a typical one for sure, duration should not affect the behavior by itself.
I checked your transactions though and can see a successful purchase for a monthly product.
I am glad if you've figured it out, but if you have any reason to think that the issue persists - be sure to let us know!