Questions & Support

If I use api/v2/server-side-api/purchase/set/transaction to give the user a 2-month subscription, and the user purchases a 1-month subscription through the Apple Store, then in Adapty, how many months does this user have to subscribe? Is it 3 months after superposition, or 2 months in parallel?

Good afternoon! During testing, we noticed that the notifications sent by Apple appear in the events feed without any delay, while their raw forwarding to our server has a delay of at least 10 seconds!

simple link would be much appreciated

Hello, I'm using Adapty for the first time. I'm about to publish an app on the App Store. I've completed the App Store settings with Adapty and now I want to add a new product, but I keep getting this error in the "Create new product group" section: Missing service account key or bundle ID. I added my app's bundle ID from the App Store to Adapty, and I can see it's correct and registered, but it still gives me this error. Adapty doesn't even allow me to add a product if there's a missing field in this section anyway. How can I resolve this error?

Why is your guide ( https://adapty.io/docs/web-paywall-configuration ) so much different than the guide on funnelfox for the paddle integration ( https://funnelfox.com/docs/integrations/payments/paddle )? Do they both achieve the same or how do they differ? If I would like to see sandbox transactions (web paywall + paddle + funnelfox) in my adapty dashboard, do i need to call the web paywall from the adapty web api or is the funnelfox preview link (for sandbox) enough to see transaction in adapty, given the i have configured webhooks from paddle to adaptly properly? Best and thank you,

for some reason i cant see the charts at all can i get any help

After the last update adapty and google play console, the ability to add existing google products has disappeared. All products stopped showing at all