Adapty not fetching the products from Google play console
complete
Adapty Support
complete
Adapty Support
Hey there!
Thank you for reaching out!
Please, refer to the checklist to make sure that the products are available:
- All the products were added to Adapty Dashboard.
- Package name of your app matches the one from Google Play Store.
- Product identifiers from the stores match with the ones you’ve added to the Dashboard. Identifiers should not contain Package Name unless they do so in store already.
- Please be sure, that in your Google tax settings, the app paid status is active. Tax info should be up-to-date and certificates must be valid too.
- Make sure that there is a bank account attached, so the app would be eligible for monetisation.
- Ensure your app is in one of the testing tracks (at least internal one).
- Products should be available in your region.
Additionally, please check that your products are backwards compatible.
Hope that helps!