Questions & Support

Please provide the information on how to call different events thought the sandbox for correct testing app

Hello, I'm trying to test in-app purchase from real device. But subscriptions not coming. This data comes in the simulator, but the event does not occur in the simulator. I uploaded app to testflight and download from there. But this is not working.

Здравствуйте! При запросе информации по профилю не приходит информация по подпискам (хотя одна есть) и уровням доступа (есть premium). При этом запрос пэйвола (getPaywall(id)) проходит нормально, информация по подпискам приходит. И makePurchase(...) тоже отрабатывает

Получаю данные ошибки в логе, это как-то влияет на работоспособность? 2022-01-27 00:16:12.928+0300 [Adapty v1.16.9(1)] - INFO. Received response: https://api.adapty.io/api/v1/sdk/analytics/profiles/26ad6f37-d51a-463c-bc48-d5fc8bf83cfa/installation-metas/85d2221d-f780-41da-84c4-133ba564156b/ {"errors":[{"detail":""iPadOS" is not a valid choice.","status":"400","source":{"pointer":"/data/attributes/platform"},"code":"invalid_choice"}]} Headers: [AnyHashable("Date"): Wed, 26 Jan 2022 21:16:12 GMT, AnyHashable("Via"): 1.1 google, AnyHashable("Vary"): Origin, AnyHashable("Content-Type"): application/vnd.api+json, AnyHashable("allow"): POST, OPTIONS, AnyHashable("x-content-type-options"): nosniff, AnyHashable("Alt-Svc"): h3=":443"; ma=2592000,h3-29=":443"; ma=2592000, AnyHashable("referrer-policy"): same-origin, AnyHashable("Content-Length"): 147, AnyHashable("x-frame-options"): DENY] 2022-01-27 00:16:12.929+0300 [Adapty v1.16.9(1)] - ERROR. Error Domain=com.adapty.AdaptySDK Code=400 "Status: invalid_choice. Details: "iPadOS" is not a valid choice." UserInfo={NSLocalizedDescription=Status: invalid_choice. Details: "iPadOS" is not a valid choice.} 2022-01-27 00:16:12.930+0300 [Adapty v1.16.9(1)] - ERROR. Error Domain=com.adapty.AdaptySDK Code=2007 "Missing some of the required params: AdaptySDK – can't find cached installation" UserInfo={NSLocalizedDescription=Missing some of the required params: AdaptySDK – can't find cached installation}

Hi, is it normal for Adapty().getPaywallProducts to take between 2-20+ seconds to return a value? We tried on both android and ios phones and the results are pretty much the same. Our test users are exiting out of the paywall prematurely as a result (of the slow loading times).

Hello! I am using Adapty with flutter to handle subscriptions and purchases. There is some issue i`ve been struggling for few days. Is there any solution to make performance better, i mean exactly the time of opening a native buy window. I will be glad to hear some thoughts or propositions, thanks for any help in advance!

Hi Adapty team, I am trying to implement a subscription mechanism in my Flutter app (target platform: iOS). I've done all the setup on the App Store Connect side (all the required subscriptions are in place) and now I am trying to implement the client-side logic. I am also using the StoreKit test environment (sandbox) for testing. Also, I completed the setup for iOS app in the Adapty console with all the required data. When I am trying to purchase a subscription, I get the following error: Dart try { final product = _adaptyProducts.first; final result = await Adapty().makePurchase(product: product); debugPrint('result: $result'); // successful purchase } on AdaptyError catch (adaptyError) { debugPrint('error: $adaptyError'); } catch (e) { debugPrint('error: $e'); } This code throws AdaptyError with the following message: HTTPError.backend(POST /sdk/in-apps/apple/receipt/validate/, [2.4.5]: Adapty/Backend.Validator.swift#21, statusCode: 400, body: {"errors":[{"detail":"21002: The data in the receipt-data property was malformed.","status":"400","source":{"pointer":"/data"},"code":"APPLE_RECEIPT_VALIDATION_ERROR"}]}) Can you please help me to understand what is wrong with my setup? And I figured out that I need to do some receipt verification (unfortunately, I can't find any documentation about the process of purchase with verification). Still, I don't know how to do it.

After invoking await adapty.makePurchase(product: event.product); it takes between 5 seconds and 30 seconds until the purchase dialog of the App Store is purchased which leads to display long loading times to the users. Is this some implementation issue from the client side (flutter app), the communication between Adapty and Apple or something else? I troubleshooted the network from the client side, and doesnt seems to be an issue with the local network. Also i tested on different devices.

При инициализации и запросе paywall получаю ошибку In-app billing API version 3 is not supported on this device.

Montly subscription on first press opens without errors. After xcode environment subscribe catch error Error: #2003 (badRequest): Server error at construct (native) at apply (native) at _construct ( http://localhost:8081/index.bundle//&platform=ios&dev=true&minify=false&inlineSourceMap=false&modulesOnly=false&runModule=true&app=org.reactjs.native.example.[ProjectName]:4013:28 ). On restart app on click to subscribe same error [Error: #2003 (badRequest): Server error] App Shared Secret Key is identic