Wrong state after purchase a trial offer via sandbox account
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Barış Çınar
I'm testing the purchase of a product with a trial offer using the newly created sandbox account in my app. However, when I check the user profile, I see that the state is "Auto-renew off" as soon as trial starts. After the trial converts, the state updates to "subscribed". In store purchases, the state is "Active trial" after trial purchase. This is the correct flow start for user's state. I don't understand why sandbox purchase act like I mentioned.
Adapty Support
Hey there!
Thanks for reaching out!
To be able to assess the situation we need to investigate the profiles and, if possible, verbose logs.
Since such information might have confidential data on it, can you please reach out to the support team via chat or by emailing support@adapty.io?
Adapty Support
in progress