Products not showing on iOS production (working everywhere else)
complete
B
Bryony
My app was just approved and released on the App Store, but the products are not loading on the paywall. It works fine on the same build from TestFlight, and it is also working on the Play Store on Production.
E
Emre, Adapty
Hi,
Could you check this document and let us know if you are handlin "unknown" as "ineligible"?https://docs.adapty.io/docs/migration-to-ios-2#introductory-offer-eligibility
After that, could you check your fetch policty?https://docs.adapty.io/docs/migration-to-ios-2#products-fetch-policy
For handling, you need to handle unknowns as ineligiblesFor fetching, We recommend calling with fetchPolicy = .default first and then with waitForReceiptValidation if needed
Adapty Support
complete
E
Emre, Adapty
Hi,
Could you check this document and let us know if you are handlin "unknown" as "ineligible"?https://docs.adapty.io/docs/migration-to-ios-2#introductory-offer-eligibility
After that, could you check your fetch policty?https://docs.adapty.io/docs/migration-to-ios-2#products-fetch-policy
For handling, you need to handle unknowns as ineligiblesFor fetching, We recommend calling with fetchPolicy = .default first and then with waitForReceiptValidation if needed